According to a study made in the USA, 33 % of companies went bankrupt because of employee fraud, while 75% of employees have stolen at least one time. In order to prevent these situations, ExpertAccounts developed a system that will help you forget about employee and customer fraud. With expertAccounts, you will remove the possibility of fraud, by having a strict record of your goods and warranty repairs.

Serial Number Tracking (IMEI) and RMA - Return Merchandise Authorization add-on modules are ideal for retail and wholesale of electronics, phones, tablets, computers, appliances, machinery etc.


Serial Number Tracking (IMEI)


A system that allows you to:

✔ Sell in your shop by scanning the IMEI number
✔ Remove customer and employee fraud
✔ Maintain control of goods, repairs and warranties


Advantages:


Strict record of goods
  • Complete tracking by IMEI number
  • Full history of each serial number: location history, who and when operated the transaction, and who was sold to
  • Stock list for items by serial numbers
Protection against fraud
  • Mandatory serial number scanning at any entry or exit from stock - purchase, transfer, invoicing or POS sale




Return Merchandise Authorization (RMA)


✔ For a strict record of serial numbers and warranties:
 ⤷ Tracking goods' transfer from one branch to another and transfer to/from vendor
 ⤷ Service sheet management
 ⤷ Tracking of transfer, repair and replacement of goods in warranty

✔ Online Tracking - Repairs option:
 ⤷ Your customers can check online the product's service status, and also receive e-mail notifications about the status.
 ⤷ It can also work separately from the expertAccounts ERP, and it can be integrated in your existing website.


How do the "Serial Number Tracking" and "RMA" modules work in expertAccounts:

Serial Numbers & RMA

Retail Outlets and Online ShopBuilding contractorsRetail ShopsEngineeringTrading & DistributionFood & BeverageCar Service WorkshopShipping and ForwardingConsignment SalesAuto BillOnline Booking Software
Business Process AutomationData Security in the CloudIndustriesERPWMSManufacturingRetaile-CommerceWhy Cloud Computing ?
What our customers are saying
“BWYS is manufacturing sheet metal products and supplies scaffoldings. In the last 4 years since we migrated from SAP to ExpertAccounts, we mostly appreciate the quality of service... - BWYS Group Berhad
“Finally! I found ExpertAccounts... fantastic application... excellent customer support ... I have found the system to run my business into the future. - Schneider Sales and Marketing
“We selected ExpertAccounts mainly because it can handle multi-currency issues as well as automatic foreign exchange functions...provides us with customized solution which fit our operations requirements of multiple approval levels - Don Sahong Power Company Ltd
“...9 years since we are using ExpertAccounts for our manufacturing, we appreciate the flexibility, compared to our previous Microsoft solution. - Action Industries (M) Sdn Bhd
“We have everything in one place for every project: from the quote and the technical sheets with the necessary materials, sub-assemblies and consumption differences, to the invoicing - IPTE Ro
“...easy to manage the group of companies consolidated accounts. - Desa Murni
“ExpertAccounts never gave me any major issue since I switched... All my outlets are under our control anytime anywhere. - Mobile Star Communication
“...better than previous software because of the modern integration features, ease of use, and enhanced security - A-Sashi Technology Sdn Bhd
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