According to a study made in the USA, 33 % of companies went bankrupt because of employee fraud, while 75% of employees have stolen at least one time. In order to prevent these situations, ExpertAccounts developed a system that will help you forget about employee and customer fraud. With expertAccounts, you will remove the possibility of fraud, by having a strict record of your goods and warranty repairs.
Serial Number Tracking (IMEI) and RMA - Return Merchandise Authorization add-on modules are ideal for retail and wholesale of electronics, phones, tablets, computers, appliances, machinery etc.
Serial Number Tracking (IMEI)
A system that allows you to:
✔ Sell in your shop by scanning the IMEI number
✔ Remove customer and employee fraud
✔ Maintain control of goods, repairs and warranties
Return Merchandise Authorization (RMA)
✔ For a strict record of serial numbers and warranties:
⤷ Tracking goods' transfer from one branch to another and transfer to/from vendor
⤷ Service sheet management
⤷ Tracking of transfer, repair and replacement of goods in warranty
✔ Online Tracking - Repairs option:
⤷ Your customers can check online the product's service status, and also receive e-mail notifications about the status.
⤷ It can also work separately from the expertAccounts ERP, and it can be integrated in your existing website.